Delivery / Return / Refund Policy
Our all software’s on www.silvervalleyexperts.com are subject to email delivery only so don’t expect any physical delivery or parcel.
After a successful payment it will take maximum of 1 hr to deliver the purchased software key and link over the email provided for billing.
On the actual purchase of the software or on subscription of our any existing plan, you are entitled for a Full-Refund (if claimed within 15-days from the date of purchase.
The Refund can only be claimed when you have made a purchase but have not activated the License for 15 days from the date of purchase.
Further, in such case, Refund is entitled if and only if you have officially communicated to Silver Valley Experts via email or phone within 15-days from the date of purchase; and the technical team has verified that you have not activated the License from the date of your purchase of the software or services. When both these requirements are met then only Full-Refund is entitled.
Once the refund initiated it will take 3 to 5 working days in order to appear over customer bank/card statement depending on bank working days, also refund would be initiated over the original mode of payment only.
You accept that in no case Refund Matter is escalated to any legal entity or body in your jurisdiction.
Note: Email or phone for the Refund Communication is available on the website.
We, Silver Valley Experts guarantee that situation of a Refund will seldomly arise. It is a rare case with us. We ensure you that our product, service, and assistance will never let you knock the doors of Refund.